I'm originally from Austin, Texas. Before I ever wrote a policy, I spent more than ten years in hotel management. That work is simple to describe and hard to do well: take care of people, notice what they need before they have to ask, and fix problems without making a fuss.
I still work that way. I've built my career in commercial insurance at Hennessey Agency, and a lot of my time goes to the harder files: businesses with complex needs, HOA boards, real estate portfolios, and owners who've been told “we can't write that.” I read the policy line by line, look for gaps, and keep looking for options that fit.
Oregon is home now, and I kept the Texas hospitality. Away from work, I'm usually running, hiking, or camping on a trail somewhere with my dog, Rigel. Time outside keeps me steady, and I bring that steadiness back to my clients.